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APPOINTMENT

Custom Consultation

Custom Consultation

Regular price R 800.00
Regular price Sale price R 800.00
Sale Sold out
Shipping calculated at checkout.

PLEASE NOTE: Custom consultations are currently fully booked for events happening this year through the end of February 2025. Be sure to book your consultation now for events scheduled from March 2025 onward.

Book a private, one-on-one consultation at our studio with designer, Cindy Bam.

Please read all information below:

Custom Information

Please note that we only take in a few custom orders per month, so do not delay in contacting us.

Book a private, one-on-one session for our Made-to-Measure/Custom Consultation at our studio with designer Cindy Bam. During this dedicated hour, Cindy will delve into your vision for your special day. You'll have the opportunity to explore styles from our collection or co-create your dream dress, while also discussing preliminary price estimates.

Cindy will expertly assess your body shape (without focusing on your weight) and skillfully utilize design lines to craft a unique, figure-flattering gown tailored exclusively for you. Together, you'll peruse luxurious fabric and lace options. Cindy will personally drape fabric on you and provide sample/mock dresses for you to try, enabling a clearer visualization of your final look.

Additionally, Cindy will examine your mood board to better understand your identity and the message you wish your gown to convey. She'll also offer guidance to brides, providing advice on presenting the bouquet to your bridesmaids, handling the veil, posing techniques for photos, and more.

All custom estimate prices include using in-house fabrics. Specific fabrics, like silk, embroidered fabric or a specific lace design can be sourced and quoted for. Your unique dress pattern will be drafted on your measurements, a mock will be made first to pin and adjust on your body, and you will have 5-6 fittings.

How to Book your Consultation

1. Click on the first button and Book a Date and Time for your
preferred Appointment.

2. Return to this page and click the second button, ADD TO CART, to
pay for your Appointment. We can only keep you on pending for up to 2hrs after receiving your request. Your payment confirms your appointment.

3. Alternatively you can click here to complete the Request an Appointment Form
We will contact you via email or whatsapp to book your requested appointment.

Important Studio Information

  • Please allow ample time to arrive punctually for your appointment. If you are late, we will need to reschedule your fitting for another day, which will incur an additional fitting fee. If you arrive early, we kindly ask that you wait nearby and return at your scheduled appointment time.
  • Due to limited space, we kindly request that you bring no more than two to three guests to your appointment.
  • Our studio is not suitable for pets or unattended children due to the presence of delicate fabrics.
  • To protect the designer's copyright, photos of the dresses are not permitted unless a dress has been purchased. Please inform your guests of this policy. Unfortunately, we have had instances where clients took photos and had the dresses replicated elsewhere. Additionally, poor lighting and angles can distort the appearance of the gown, creating a misleading impression.
Just a friendly reminder that we operate differently from a typical shop with ready-made stock. Instead of a traditional "Yes to the dress" experience, we offer private, one-on-one appointments to assist you in planning and creating your perfect dream dress.

Refund

  • Appointment fees are non-refundable once payment is received. However, you may reschedule your appointment once within the same month.
  • Custom orders are final sale and cannot be rescheduled to a later date, refunded, returned, or exchanged once the order has been placed.
  • For fully paid canceled hiring orders, a store voucher will be issued, valid for 3 months and subject to stock availability. Fitting fees and alterations are excluded.
  • Purchases of ready-made, sale, or discounted items are final and cannot be refunded, exchanged, or returned.

This policy is in place due to costs already incurred, including time and administrative expenses, turning away other potential clients, and compensating staff for preparing items or arranging your appointment.

Estimate Prices

Unfortunately, we are unable to provide quotes via email, as there are many factors to consider, including budget, style, fabric choice, timeline, and more.

Items labeled as "shop-soiled" are discounted due to slight soiling or minor damage, such as small marks, hooks, or imperfections from studio fittings or photo shoots.

BRIDAL
Custom Bridal: R35 000/R45 000/R50 000 and up.
Order an existing evening gown: R10 000/ R15 000/R20 000 and up.
Buy an existing bridal gown: R15 000/R20 000/R25 000 and up.
Hire an existing bridal gown: R10 000/ R15 000/R20 000 and up
 
EVENING WEAR Formal Events, Matric Dance & Mother-of-bride
Custom Evening: R15 000/R20 000/ and up.
Order an existing bridal gown: R20 000/ R25 000/R30 000 and up.
Buy an existing evening gown: R6 000/R8 000/R12 000 and up.
Hire an existing evening gown: R1 500/ R2 500/R5 000 and up
 
ALTERATIONS
Labour charges (e.g., cutting and sewing plain hems (3 layers), adjusting straps, adding or removing cups, adding covered boning) start at R3,500 and up.
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